Tranquillity Branch Fresno County
Biola Branch, Fresno County
Yosemite Branch
Atwater Branch
Stevinson Branch
Snelling Branch
Los Banos Branch
Livingston Branch
Gustine Branch
Georga Branch
Dos Palos Branch
Merced Main Library
Holloway-Gonzales Branch
Frazier Park Branch
Delano Branch
California City Branch
Buttonwillow Branch
Boron Branch
Baker Branch
Arvin Branch
Sanger Branch
Selma Branch
Shaver Lake Branch
Senior Resource Center
Sunnyside Branch
Woodward Park Branch
Pixley Branch
Orosi Branch
Lindsay Branch
Ivanhoe Branch
Exeter Branch
Earlimart Branch
Dinuba Branch
Kernville Branch
Fire Research Station
Kern River Valley Branch
Lamont Branch
McFarland Branch
Mojave Branch
Northeast Branch
Rathbun Branch
Ridgecrest Branch
Rosamond Branch
Shafter Branch
Southwest Branch
Taft Branch
Tehachapi Branch
Wasco Branch
Wilson Branch
Wofford Heights Branch
Springville Branch
Strathmore Branch
Terra Bella Branch
Three Rivers Branch
Tipton Branch
Woodlake Branch
Stratford Branch
Lemoore Branch
Kettleman City
Corcoran Branch
Avenal Branch
Reedley Branch
Politi Branch
Pinedale ranch
Piedra Branch
Parlier Branch
Mosqueda Center
Mendota Branch
Laton Branch
Kerman Branch
Kingsburg Branch
San Joaquin Branch
Gillis Branch
Firebaugh Branch
Fowler Branch
Fig Graden branch
Easton branch
Clovis Branch
Cedar clinton Branch
Caruthers Branch
Bear Mountian Branch
Big Creek Branch
Auberry Branch
Huron Branch
North Fork Branch
Madera Ranchos Branch
Chowchilla Branch
Tulare Public
Porterville Public
Visalia Branch
Fresno Central
Beale Memorial Library
Madera Branch
Hanford Branch
Oakhurst Branch
Coalinga District Library

SmartPay transactions failures

Sometime after 9:05 AM on Wednesday (2/12) the SmartPay server started having problems communicating with the vendor's servers to complete the payment transactions. It appears that it did the pre-authorization and cleared the fines, but that it was unable to complete the payment transaction.  The vendor is looking into the problem. We beleive that we will be able to manually send through the failed payments, since the fines were in fact cleared.

3M Cloud Library Back Online

The network issues at 3M have been resolved and the 3M Cloud Library is fully operational again.  

3M Cloud Library Outage

The 3M Cloud Library of eBooks is unavailable at this time due to problems the vendor is having with their network. Users will get a 'Service Temporarily Unavailable' message if they try to access the site. 3M is working to resolve the problem. 

SmartPay login screen issue resolved

Our vendor believes that the slow login screen issue with SmartPay has been resolved.  Please have your JSA contact the System Office if problems continue.

SmartPay Login Page Slow to Load

The login page for the SmartPay online payment service is very slow to load – particularly in the afternoon - with wait times of 1+ minutes. However, once that screen does appear, the customer is able to login and submit their payment without further delay. This slowdown is affecting access from both inside and outside the library. We’re working to resolve this problem.  

Patch Applied to SIP Server 1/23. Services Available.

The patch has been applied to the SIP server that supports communication with the main library system for Telephone messaging, SmartPay, 3M Cloud Library and other library services.  All these services are available again. 

Syndicate content