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Submitted by metyckoson on Mon, 2014-03-03 15:43
We are have had two incidents today where something has happened in the network cutting Horizon clients off from the server, We continue to investigate the issue. Please report problems to your JSA/technical staff, with the time that you first noticed the problem.
Submitted by metyckoson on Mon, 2014-03-03 10:11
Wed, 2014-04-23 10:00
Visalia Branch, Tulare County Library
Next Automation Committee meeting is Wednesday April 23 in Tulare.
Submitted by metyckoson on Thu, 2014-02-13 08:34
Sometime after 9:05 AM on Wednesday (2/12) the SmartPay server started having problems communicating with the vendor's servers to complete the payment transactions. It appears that it did the pre-authorization and cleared the fines, but that it was unable to complete the payment transaction. The vendor is looking into the problem. We beleive that we will be able to manually send through the failed payments, since the fines were in fact cleared.
Submitted by kksmith on Fri, 2014-02-07 14:55
The network issues at 3M have been resolved and the 3M Cloud Library is fully operational again.
Submitted by kksmith on Fri, 2014-02-07 13:28
The 3M Cloud Library of eBooks is unavailable at this time due to problems the vendor is having with their network. Users will get a 'Service Temporarily Unavailable' message if they try to access the site. 3M is working to resolve the problem.
Submitted by metyckoson on Thu, 2014-02-06 08:37
Our vendor believes that the slow login screen issue with SmartPay has been resolved. Please have your JSA contact the System Office if problems continue.