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Horizon Problem Report Form
All fields need to be filled.
Subject
User ID
(log in)
Horizon Location
(agency code)
Phone
Email
Base Menu
Acquisitions
Cataloging
Circulation
Inventory
Serials
HomeService
Administration
Function
(e.g. borrower search, edit item, place request, new PO, etc.):
Description of the problem
- include specific patron, item, PO#, etc. where avaiable:
Priority
1. Critical
(please phone as well) - immediate response need
2. High
- 24 hour response
3. Moderate
4. Low
, as time permits
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